Shipping Policy


Free Shipping Offer on orders over $99
Q: Why am I still being charged for shipping?
A: Free Shipping is valid in the US only (excluding Hawaii, Alaska & Puerto Rico) on purchases of $99 or more in the same order. Eligible customers must select this option during checkout in order to receive free shipping. If you choose another shipping option, additional charges will apply. Offer is non-transferable and subject to change without notice. Only available in the continental US. Not valid on Canadian shipments.

Order Information
Q: Where does ship orders?
A: We are able to ship orders to all 50 U.S. States, and Canada.

Shipping Options
Q: What shipping options are available?
A: All U.S. orders placed at will be offered UPS Small Package and Mail services. Our warehouse is located in La Palma, California.
Transit times, and Macbeth shipping options are as follows:

Domestic Shipping:
FEDEX GROUND - 5 to 8 business days once your order has shipped, with tracking. Delivered by FEDEX. Unfortunately we cannot ship to P.O. boxes at the moment.
FEDEX 2nd Day - 2 business days once your order has shipped, with tracking. NO APO/PO Box Delivery.

Shipping Rates
Q: How can I find out how much it costs to ship my order?
A: The easiest way to calculate your shipping costs is by going through the checkout process. We calculate shipping based on weight and the shipping destination.

Customs Fees
Q: I'm a Canadian customer, is there additional customs fees that my order is subject to?
A: U.S. orders are not subject to any additional fees. It is possible that your orders outside of the U.S. could require additional customs fee payments once they arrive. Because customs fees vary by country, city, and location, Macbeth does not know what your specific fees would be. Macbeth is not responsible for any customs fees your shipment could attract. We ship your order via the shipping method you select, to the shipping location you entered when ordering.

Shipping Time Estimates
Q: When is my order shipped?
A: Orders placed at are typically processed and shipped within 24-48 hours (shipping resumes Monday for weekend orders). Once an order has processed, delivery time depends on the chosen shipping method.

Canadian Shipments:
UPS Worldwide Expedited shipping rates INCLUDE customs brokerage fees. The customer is responsible to pay applicable duty & taxes upon shipment arrival.

UPS Standard to Canada shipping rates do NOT include customs brokerage fees. There is no brokerage fee on shipments $0 - $19.99 CAD. UPS will charge a flat $10 brokerage fee on shipments $20-200 CAD. For shipments over $200CAD contact UPS for brokerage fees.